Document scans, processes and is imported into the “Documents” folder.My Neat scanning software defaults to assuming whatever document is being scanned is a RECEIPT. If I scan a document, the post-scan image shows a 2” - 3” band running top-to-bottom along the left hand side of every page. I have a Neat Desktop scanner running Neat’s 5.7 desktop software under Windows 10.
The problem still persists, so I am inclined to think that there is a mechanical issue related to the roller on the left-side of my desktop scanner. (Desktop Scanner - Scan with the image you would like to capture face up, facing towards you)'' (Mobile Scanner - Scan with the image you would like to capture face down.) Once the scanner has been successfully calibrated, please try scanning once more. *Note: Please follow the onscreen instructions on calibrating your scanner. Open Neat, connect your scanner and click Tools>Scanner>Calibrate in the top right corner of your screen. Next, you will want to calibrate the scanner with a sheet of plain white printing paper or the provided calibration paper.
Please select the link below for your model scanner and follow the steps provided. ''First, let's go through the cleaning process. The folks at Neat suggested the following: I am experiencing the following issue: " Double-sided scanning always produces a stray vertical line that runs for the entire length of the backside of a scanned image.
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